Helper - Knowledge Base / Support WordPress Theme
Themeforest Helper - Knowledge Base / Support WordPress Theme WordPress Theme
Meet Helper, your best solution when it comes to creating knowledge base system running on top of WordPress platform.
Helper comes with a sleek and easy to understand user interface, It also comes with a powerful page builder (Visual Composer) and custom post types to handle all knowledge base posts and partner section. You can also manage the theme easily with our theme options panel, powered by Redux Framework.
Speaking of options panel, there are hundreds of options available. From enabling / disabling certain feature, uploading custom logo or favicon to changing element colors and modifying typography. All can be done easily from the options panel.
Go head, try the demo and see for your self
Complete Features
- Powerful page builder with Visual Composer (with backend and front-end layout editor)
- Easy to use theme options, powered by Redux Framework
- 3 Visual Composer homepage templates
- Custom Visual Composer elements
- Unlimited colors
- 500+ font from Google Fonts to choose from
- Responsive layout
- Support bbPress forum plugin
- Custom page templates (home, blog and full width templates)
- Lots of custom widgets
- Embed live chat code easily
- Shortcodes
- Upload custom logo and favicon
- Google Analytics integration
- Contact form
- Child theme support
- Localized translation
Other Blog Themes From Us
iKnowledge
inFashion
Grateful
Penoolis
Changelog
January 5th, 2017 -- Version 1.1.1
- Remove WOW library due to causing layout error
- Add box-shadow to header sub menu
- Fix bug on Advanced Search Visual Composer element
January 5th, 2017 -- Version 1.1.0
- Update Visual Composer to 5.0.1
- Update TGMPA class file
- Lots of enhance one the theme layouts, typography and styles
- Add new widget to display other knowledge base articles from the same category
- Enable show/hide dates on Featured Articles Visual Composer element
- Realign Visual Composer homepage templates
September 27nd, 2016 -- Version 1.0.4
- Fix wrong plugin download url in functions.php
September 22nd, 2016 -- Version 1.0.3
- Minor layout UI changes
- Update Visual Composer predefined templates
- Update TGMPA file to v2.6.1
- Move plugins to the cloud
April 22nd, 2016 -- Version 1.0.2
- Fix overlapped page/post title
- Update Visual Composer to 4.11.2.1
July 16th, 2015 -- Version 1.0.1
- Rename theme from Guru to Helper
- Display advanced search in every page using page-home.php
- Update Visual Composer 4.6.1
June 15th, 2015 -- Version 1.0.0
- Theme is released
Good Morning…
ReplyDeleteI am a developer and have a specialized hosting company in the NYC Area.
We like hosting WP sites, as they provide many opportunities to meet the needs of new clients.
I am looking at replacing an FAQ application with a WordPress-based solution and found your two designs: iKNOWLEDGE and HELPER.
Can you provide me with a short description of the differences between the two, and which will remain as the “principal” application ?
Thank you,
Mike Jacobson
Hi Mike,
ReplyDeletePersonally I’d go with Helper because iKnowledge design is bit out-dated and Helper offer slightly more features compared ti iKnowledge
Hi, can I use my theme but still your knowledge base?
ReplyDeleteHello.
ReplyDeleteThis package is using plugin which only works with the package.
We offer for a custom work https://www.themewarrior.com/custom-wordpress-work/, If you wan’t to make the plugin/package compatible with your theme.
I see, however custom work normally breaks theme, so it cannot be updated, so we don’t do that normally.
ReplyDeleteHello.
ReplyDeleteFor safety, you can use a child theme from your theme…
If I add my own logo, the searchbar disappears
ReplyDeleteHello.
ReplyDeleteCan you let me know your site url
It is on a localhost currently. I will send you the link after I try it on my webserver. Also, is there a way to change the design of the Logo and Menu Bar?
ReplyDeletehttp://techfaktory.in/3d/ Fresh install. The header Image is missing. After your reply, I will change the logo image.
ReplyDeleteHello.
ReplyDeleteSorry for the delay.
To change the logo, go to Admin > Theme Options > Appearance
If you create a page with hompage page template, then the ssearchbar will disappear. You must add the searchbar widget Visual Composer backend editor > Click Plus (+) > Warrior Widgets tab > Advanced seach
what about the missing header in the link above? It gives me an option to customize the image but it never shows up
ReplyDeleteHello.
ReplyDeleteCan you open a ticket here https://ticket.themewarrior.com ? to identify this we need your site credential.
Hi. I bought this theme months ago. I want to run my webpage in different languages by using the WPML plugin. How can i integrate the knowledge base posts with WPML. is there any other plugin compatible with the knowledge base plugin?
ReplyDeleteHello.
ReplyDeleteWe didn’t test the package with WPML. But if you want to make the package compatible with WPML, we offer a custom work for you, see: https://www.themewarrior.com/custom-wordpress-work/
1) how can i put the article page in the full width page template ?
ReplyDelete2) Is there a documentation on the shortcodes?
3) How do I remove the page title being displayed below the menu bar
4) Is there any documentation on customizing the widgets in the code?
I am a noob to wordpress development so when I bought this plugin, I assumed, this will help me build what I want without coding but it seems there are too many gaps and a bit difficult without thorough documentation. Please help me answer these questions so I can try to do things by myself (if at all possible)?
Hello.
ReplyDeleteGo to Admin > Pages > Add New page > Right side: Select fullwidth page tempalte.
Edit your page using Visual Composer Backend Editor, then add your preferred widget. You can use widget recent article or bbpress topics.
What shortcodes?
I didn;t see page title on our demo site, do you have a screenshot ?
Hello
ReplyDelete1) This is for pages and not knowledgebase articles. Couldnt find the setting while creating a knowledgebase.
2) All the ones I can use. Couldnt find a place where all the shortcodes were listed
3) http://techfaktory.in/3d/kbase/
Hello.
ReplyDeleteIf you want create a fullwidth page, then you can use “Fullwidth Page” tempalate. Admin > Pages > Add New page > Right side: Select fullwidth page template.
Sorry, i don’t understand, if you mean shortcodes Visual Composer, then you can use it via Visual Composer backend editor.
I know how to create fullwidth page for the pages as you explained in your last mail. I am talking about the knowledgebase articles which are created by going to Admin > Knowledgebase > Add new
ReplyDeleteHello.
ReplyDeleteThere is no fullwidth tempalte for KB post type. To enable Visual Composer on KB Post type, go to Admin > Visual Composer > Role Manager > Post type: Custom > Select: “knowledge_base”
Hi. Is there a way to blacklist pages from the search function? Many thanks in advance.
ReplyDeleteHello.
ReplyDeleteGo to Admin > Appearance > Editor >
Copy and paste code bellow into /helper/functions.php file:
function warrior_exlcude_pages( $query ) {
if ( $query->is_search ) {
$query->set( 'post_type', array( 'post', 'knowledge_base', 'partners' ) );
}
return $query;
}
add_filter('pre_get_posts','warrior_exlcude_pages');
How to exclude only the landing page? By copying and pacing this code, the website breaks…
ReplyDeleteHello.
ReplyDeleteTry this:
function warrior_exlcude_pages( $query ) {
if ( $query->is_search ) {
$query->set( 'posts__not_in', array( 1 ) );
}
return $query;
}
add_filter('pre_get_posts','warrior_exlcude_pages');
Replace 1, with the page ID that you want to exclude. How to know the ID? Go to Admin > Pages > edit page. > On address bar you’ll see url like:
yourdomain/wp-admin/post.php?post=319&action=edit
319 is the ID.
thank you!
ReplyDeleteHello,
ReplyDeleteI have a problem that I cannot assign any widgets to the footer page. The usual way via go to Admin > Appearance > Widgets > Drag n Drop widget to Footer widget area is not working.
Many thanks in advance for the support.
Hi,
ReplyDeleteCan you let me know your site url and login credential? Please send via open ticket here: https://ticket.themewarrior.com
Hi. The site I’m building is right now hosted locally. I will get beack to you as soon as I publish it. Thank you.
ReplyDeleteHello,
ReplyDeletehow can I delete “kb-category” and “knowledge-base” from the URL?
Thanks for your support
Hello.
ReplyDeleteYou can’t delete the taxonomy slug from url, but you can change it…
how can I delete it?
ReplyDeleteHello.
ReplyDeleteYou must modify the core, or customize the code. It’s beyond our support policy. Thank you.
Which way could I change it?
ReplyDeleteHello
ReplyDeleteWe are sorry, we can:t assist you for this custimization…
All general settings of the blog post are not working right. Even though I enabled print and about author, it is not displayed in my posts and even though I disabled related posts and tags, they are displayed in my post. also the other functions are not working right.
ReplyDeleteHello.
ReplyDeleteYes, you’re right.
I just tested it on your site, did you use cache plugin or cache service? I tried to delete all code in single.php, it should break your site but your site still running.
No I didn’t use neither of them. So what can I do about it then?
ReplyDeleteHello.
ReplyDeleteCan you contact your hosting provider?
I am not able to put widgets in the forum sidebar. Not in the customizer and also not in the backend.
ReplyDeleteHello.
ReplyDeleteI just visited your site, and you do not have forums post, forum widget area only works in forums post type.
alright I see. Thank you
ReplyDeleteIs there a way to disable the thumbnail div in the blog post but not on the list of blog articles?
ReplyDeleteAlright I already found a solution. Thank you
ReplyDeleteHello.
ReplyDeleteGlad to hear….
Hello,
ReplyDeleteI have a problem, that the image cropping for thumbnails in die blog list, that crop the thumbnails to a square format of 245×245 for new articles I post seems not to work anymore. I have no idea how this problem appeared.
Thanks a lot in advance for your help.
Hello marvin.
ReplyDeleteI guess your site is running cache services… Can you talk with your server provider, and let me know the result…
Thank you…
Hi,
ReplyDeleteI contacted the server provider and told them about the issue. They cleared all cache but the issue still appears.
Hi,
ReplyDeleteit’s me again, I’m sorry
Is there a way to transform a kb article into a regular post without having to copy and pace everything? Thanks in advance!
Hello.
ReplyDeleteYou can try this plugin https://id.wordpress.org/plugins/post-type-switcher/
Hello.
ReplyDeleteBy default It’s not possible. But you can hire us for custom work here: https://www.themewarrior.com/custom-wordpress-work/
Hi,
ReplyDeleteIs it possible to create private knowledge base using the plugin?
So everyone who wants to see it, has to login ?
Hello.
ReplyDeleteIt’s not possible by default, but you can try this plugin https://wordpress.org/plugins/private-post-by-default/
Hello,
ReplyDeleteI modified search.php with this:
$search = array(
‘post_type’ => array( ‘post’, ‘knowledge_base’, ‘forum’, ‘topic’ ),
’s’ => $get_keyword
);
The search shows up in the suggestions, but, if I click on the search button, no results appear.
Is there any way I can fix this?
Thanks.
Hi,
ReplyDeleteCan you let me know your site url?
At the moment is under construction. Please visit http://swrunebuilds.com
ReplyDeleteHi,
ReplyDeleteYou can try this:
open, /helper/inlcudes/advanced-search.php,
Find
<button type="submit" class="button blue large searchbutton">
<?php _e('Search', 'helper'); ?>
</button>
replace with
<input type="submit" class="button blue large searchbutton" value="<?php esc_attr_e('Search', 'helper'); ?>" />
Nope, it had the same result.
ReplyDeleteHi,
ReplyDeletePlease try to add these lines to /helper/functions.php file
function warrior_search_filter($query) {
if ( !is_admin() && $query->is_main_query() ) {
if ($query->is_search) {
$query->set('post_type', array( ‘post’, ‘knowledge_base’, ‘forum’, ‘topic’ ) );
}
}
}
add_action('pre_get_posts','warrior_search_filter');
Unfortunately this solution is not working either.
ReplyDeleteI went ahead and edited search.php I noticed that you do not have a query before displaying any results. I added this before the if statement has_posts().
$search = array(
'post_type' => array( 'post', 'knowledge_base', 'forum', 'topic' ),
's' => $get_keyword
);
query_posts($search);
This displayed the results in the result page.
Another question. I created a new page and set it as home/front page. How do I hide the breadcrumbs and the page title?
ReplyDeleteHello.
ReplyDeleteGo to Admin > Pages > Edit front page,
on the right side, under page attributes, select hompage page template
Hello,
ReplyDeleteI tried this solution, but then the header image and the search is gone.
Any suggestions?
Thanks.
Hi,
ReplyDeleteGo to Admin > Appearance > Editor > style.css
Add these lines
.home .breadcrumb,
.home .entry-header {
display: none;
}
3. Clear browser cache.
Hello,
ReplyDeleteIn my plugin directory, I can’t see Helpers Plugin. How do I add it ?
Hello.
ReplyDeleteGo to Dashboard > Appearance > Install plugin.
Click install on plugin which you want to install, and wordpress will do install automatically for you.